WE CANNOT SEE ANY DATA OR MESSAGES YOU SEND TO YOUR CONTACTS. PERIOD.
We physically can’t. We have nowhere to store it. We don’t even have a server database to store it. So even if Justin Bieber asked nicely to see your data, we wouldn’t have anything to show him.
That’s why, with Ecquire, what happens on your computer stays on your computer.
Whenever you want to send your data to your CRM like Salesforce, Mailchimp, Google Docs or the other services that Ecquire integrates with, – your data only moves when you tell it to, and over the secure connections of those services and your browser. No middleman is between your communications.
We’re proud to be able to say this.
It is important to know that we use Mixpanel, an industry standard analytics tool. This DOES allow us to see that an event happened, like “Justin Bieber sent data to a CRM”. We cannot see any contacts or messages exchanged however as mentioned above. If you use Ecquire 100,000 times, WE WILL NEVER SEE ONE CONTACT OR ONE MESSAGE SENT OR RECEIVED.
Mixpanel helps us to understand how our customers use Ecquire, ways to improve Ecquire and where customers are getting stuck. Mixpanel also helps us to contact you directly using the email of your Gmail address. So WE DO SAVE YOUR EMAIL ADDRESS AUTOMATICALLY in Mixpanel.
If you’d prefer not to have your email included in Mixpanel, you can opt-out in the settings menu at any time and it will be erased. While we are happy to provide you with this option, we’d recommend not doing this. When we can find your email, we are able to make the experience and any support issues you have improve dramatically. For example, if we see many customers stop using Ecquire at the same point, we’d like to as you what happened or if anything was confusing.
Finally, when you install Ecquire, Chrome indicates the extension can access “your data on all websites.” If you’re into privacy like we’re into privacy, that should freak you out.
Chrome has to give this warning because there’s a lot of people developing extensions out there. We can only speak for ourselves: Ecquire will only access the sites you explicitly ask it to (such as Gmail, Linkedin, Facebook, and Twitter). Most importantly, you’ll always be able to tell when Ecquire is running.
We built Ecquire for you the way we want other people to build services for us: no more passwords, no more registrations, no more worrying about one more place where my data is and no possibility of anyone seeing our personal data.